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We are writing a series on the challenges of building healthcare software. We feel that there is a need to reconnect to the principles of making good software while keeping in mind the unique needs of healthcare. The first principle is to take all stakeholders into account. The best software is developed with all stakeholders in mind. We can see where this is missing in the current EHR ...

Almost all of us have a small computer in our pocket that keeps us connected to the world. In some cases, the smartphone can be a very useful efficiency tool, even at work. For example, a study of physicians using smartphones to receive chest pain test results in the ER has shown patients can get discharged faster. Does the ...

Messaging has become a popular form of communication in the connected world. We are in an era of increasing automation, and chatbots are becoming the new way that patients are getting answers and solutions for their problems. Other industries have benefited from the administrative time and cost-saving benefits of using chatbots to handle simple interactions. Through increased use, chatbots ...

What is "joy in work"? Is it showing up to a weekend overnight ER shift jubilantly singing Lionel Ritchie's "All Night Long" as you burst into the hospital? Not really. A career in healthcare is hard stressful work. Joy in work is a purpose that caregivers feel that they need to give the gift of healing and relief to those who are ill or suffering. It is a purpose to help those who are ...

EHR systems aren’t very good at communicating with each other yet. Getting systems to communicate with each other is a common technology problem, but it’s still a little strange that on the cusp of 2020, with all of the technological advancements available to medicine, and the US government push into EHRs that we still don’t have ubiquitous communication between systems. Why is that?

We ...