Posts

We had a great meeting today with a group of doctors and nurses who are using our scheduling system. This was the first time we had met with them since they started using it, and you won’t believe me when I tell you all of the nice things they had to say. But I am going to tell you two things because they relate to good software overall.

1. One of the doctors turned to me towards the end ...

Tonight I’m feeling nervous because tomorrow I am participating in a pitch competition live on the internet.

I have plans to write about some of the awesome ideas that my peers in Project Healthcare are working on.

I have plans to write about some of the great methods we have learned from working on schedules with different groups all over the US.

I have plans to write about what ...

I have a question and no answer today: How do we resolve the tension between efficiency and innovation in medicine? Innovation is needed. I don’t know who would argue that things do not need to change and improve. But innovation is messy and wasteful. It is challenging to convince people in medicine to take measured risks, based on demonstrated results and proof. How does anyone manage to ...

Today I was talking with a mentor about our mission. Sometimes when I talk about what we are doing, imposter syndrome kicks in and I sound unenthusiastic and monotone - or maybe what’s really going on, my own uncertainty, comes through. But today, he asked why I talk about “physician wellness” and I was startled by my own burst of energy and emotional response. He genuinely didn’t know - and ...