We are writing a series on the challenges of building healthcare software. We feel that there is a need to reconnect to the principles of making good software while keeping in mind the unique needs of healthcare. The first principle is to take all stakeholders into account. The best software is developed with all stakeholders in mind. We can see where this is missing in the current EHR ...

Have you ever considered throwing your computer out of the window because you feel like it’s wasting your time? It’s probably not the computer’s fault, so you can rule out that action. You probably have poorly designed software.

Why do we use technology? Is it because it makes our life easier and more efficient? Most of the time it does, but there is some variance in quality and attention ...

What do you get for all this trouble?

It's hard to quantify but worth looking at.

Better processes and better tools make for a more attractive and sustainable work environment. This is beneficial if you are trying to attract and retain staff. Isn't everyone?

There is reason to think that better processes and better tools lead to better outcomes. Primarily because they just work ...