We focus on reducing and eliminating the technology and process factors that contribute to physician burnout - or moral injury. It occurred to me today that we can be more generous with our knowledge and potentially help more people by sharing some ideas about processes.

One of our software tools, DocLauncher, speeds up communication/information finding, and reduces stress and ...

Scheduling is a complicated process, especially in graduate medical education. Residents need to complete their requirements in different disciplines, while institutional staffing needs and patient needs must also be considered. In our experience, scheduling in GME, we have seen an approach called X+Y that can be very beneficial in programs with ambulatory training. This format has been in ...

How do you plan and implement a software project in Healthcare? You want to get a project fully implemented in the fastest way possible without cutting corners and overrunning the cost, which is difficult to achieve. Our experience includes many years of consulting on enterprise software projects for a variety of industries. In this time we have seen a technique that is very useful but not ...

EHRs have a reputation. This year at my annual checkup I was thinking about EHRs and trying to observe how my PCP's office uses theirs. As I sat on the exam table I got the usual questions from the physician's assistant; "Any pain today?" Smoker?" "Allergies?". I could see the screen on her laptop with tiny rows of text that were slowly growing with each question. There was a lot of clicking, ...

We all make mistakes. In healthcare, mistakes can have consequences that can vary from losing a few seconds of time to affecting patient outcomes. In hindsight, many mistakes can be avoided, and better procedures are implemented to avoid making the mistake again. In the ongoing effort to eliminate mistakes and provide a better quality of care, sometimes it is beneficial to borrow processes ...